Web Maintenance & Support Singapore
Monthly retainers covering security patching, uptime monitoring, backups, performance and content updates — for sites we built and sites we didn't.
Your Website Is Your Most Public Brand Asset. Neglect Shows.
A website isn't a one-time build — it's a living asset that represents your brand around the clock, to every customer, investor and partner who looks you up. The moment maintenance stops, the site starts working against you: broken pages, slow loads, security warnings in Google, and a dated feel that tells visitors you've stopped paying attention. For an SME, your site often makes the first impression before a single conversation happens. Neglect doesn't just risk downtime — it erodes the trust your brand spent years building.
Of newly disclosed website vulnerabilities are in plugins and third-party components, not core software.
How fast attackers begin exploiting a newly disclosed vulnerability.
Of compromised websites were running outdated software at the point of infection.
"A website left unmaintained is a brand left unprotected. We don't hand over a site and disappear — we keep it secure, fast and current, so it keeps earning trust long after launch."
What is web maintenance & support in Singapore?
Web Maintenance & Support is a focused engagement that delivers measurable business outcomes for Singapore SMEs and enterprise. We start every project as consultants — understanding your customers, your operations and your commercial goals — before recommending any technology or vendor.
Most Singapore organisations have already invested in tools that under-deliver because the underlying strategy was never set. Web Maintenance & Support from Oasis is built on a Discovery-first model that protects your investment and ties every deliverable to a real business KPI.
Our consultants are PDPA-certified and TÜV SÜD-trained, so compliance, governance and audit-readiness are part of the build — not an afterthought bolted on at go-live.
of digital initiatives fail to deliver projected business outcomes — usually because strategy was skipped.
Not a Watching Fee — A Bank of Senior Hours You Actually Use.
Most plans charge you to watch your site. Ours gets real work done every month, by the same certified team that builds for our enterprise clients.
Man-Hours for Change Requests, Design & Training
Every retainer includes a monthly bank of senior man-hours you spend however you need: change requests, new sections and landing pages, seasonal campaigns, design refreshes, and copy or image updates. We also train your team to manage day-to-day content confidently — no waiting on a developer.
Security, Plugin Updates & Clean-Up
Monthly CMS, plugin and dependency patching with regression testing — closing the exact gap behind most site compromises. We remove abandoned plugins, clean up bloated code and orphaned files, run vulnerability scans, and keep SSL, DNS and your CDN correctly configured. A lean, patched site is a fast, secure, search-friendly site.
24/7 Monitoring, Support & Downtime Recovery
Round-the-clock uptime monitoring with instant alerting, off-site daily backups, and one-click restore tested in quarterly drills. You get a named consultant and a defined response SLA, with priority support during business hours and emergency escalation out of hours — recovery as a rehearsed process, not a panicked scramble. Your customers should never be the ones who tell you your site is down.
Maintenance Costs Less Than the Cleanup.
A Proven 5-Step Approach.
Discover
Workshop to map your goals, customers and constraints.
Plan
Scope, sequencing, architecture and acceptance criteria locked.
Design
Solution design with iterative client review and sign-off.
Build & Test
Agile delivery with QA, security and performance testing.
Launch
Go-live with training, monitoring and 30-day hypercare.
Built on Certified Foundations.
- 16 years building digital products in Singapore
- 100+ projects delivered for SMEs and enterprise
- Featured twice on Channel NewsAsia
- Vendor-neutral · grant-aware · PDPA-compliant
"We consult first, build second. Sixteen years in Singapore, certified by PDPA, TÜV SÜD, AIActTPro and ESG Practitioner — we represent your interests, not a vendor's."
Frequently Asked Questions
Ready to Get Started?
Talk to our certified consultants about your project. No commitment. No hard sell. Just honest advice.